Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable)ĬD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been openedĪny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 30 days after delivery Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it.
If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. If you have any questions regarding shipping or want to know about the status of an order, email us Please email us at to get RETURN LABEL and REFUND. Shipments of live animals and plants should not be left unattended. You should be present at the shipping address to receive your package.
The tracking information will be sent to your email address when your order gets shipped. If your order comes in after 5:00 PM it’ll be processed the next business day. A business day is Monday through Friday from 9:00 AM to 5:00 PM (Eastern Standard Time). Our products are shipped via USPS/UPS/FedEx within one business day. If you have any questions regarding placing an order or want to know about the status of an order, email us at ship only within the continental United States. We accept PayPal and these credit cards: Visa, MasterCard, Discover, and American Express.
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